Export Coaching Program

The CBI IT Outsourcing Export Coaching Program 2009 -2013

In the period 2008 – 2013 CBI (Centre for the promotion of imports from developing countries) (http://cbi.eu/) offers an integrated IT Outsourcing Export Coaching Program (CBI ITO ECP) in selected low cost countries. This ECP explicitly deals with export to the EU markets.

General Objectives and Company Eligibility Criteria

General objectives:

  • Assist service providers in low cost countries in order to build (and improve) marketable capabilities, services and European market knowledge;
  • Provide knowledge transfer and business information on offshore outsourcing (training, information on markets, marketing, technology trends, processes, project management, competition, etc.);
  • Identify and benchmark strong services providers in the target countries and introduce them on the European market;
  • Establish an integrated European marketing program for ITO service providers from the selected low cost countries;
  • Provide matchmaking and promotion opportunities;
  • Assist European service buyers in their offshore outsourcing buying decision and guide them through the whole outsourcing process from strategy formulation to finalizing a deal.

Eligible companies to participate in CBI IT Outsourcing Export Coaching Program:

  • ITO/ BPO/ KPO oriented companies;
  • at least 51% owned, or (co-) owners who reside in another developing country (excluding developing countries characterized as UMIC or higher);
  • 25 to 500 employees;
  • no joint venture with a company based in a country with a classification of UMIC or higher;
  • compliance or the willingness to comply with EU market requirements;
  • no licensing commitments that prohibit or limit export possibilities of products to the EU;
  • competitive prices and§ sufficient capacity;
  • a management which is able to communicate in English;
  • the willingness and capacity to invest in adaptations of, for instance processes, if and as required by the European market;
  • For more (and up-to-date) information on the general participation criteria see: www.cbi.eu;
  • If you are eligible and would like to apply for this program, please send us a request to office@ict.md, and we will issue further information.